Terms of Service

Acceptance of Terms

By accessing or using the Saguaro Medical Transport website ("Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site.

Description of Services

Saguaro Medical Transport provides non-emergency medical transportation services directly to patients. Through the Site, you can request and schedule rides provided by Saguaro Medical Transport. All transportation services, including vehicle operation, scheduling, and customer support, are managed and delivered by Saguaro Medical Transport.

Eligibility

You must be at least 18 years old, or of legal age in your jurisdiction, to use this Site. By using the Site, you represent and warrant that you meet this eligibility requirement.

User Accounts and Registration

If you register for an account or use certain features of the Site, you agree to:

• Provide accurate, current, and complete information during the registration process; and
• Maintain the confidentiality of your account credentials.

You are solely responsible for all activities that occur under your account.

Booking and Scheduling

• The Site allows you to request and schedule transportation services provided by Saguaro Medical Transport.
• All bookings are subject to availability and acceptance by Saguaro Medical Transport. We reserve the right to confirm or reject any booking request in our sole discretion.
• You must provide accurate and complete information when making a booking. Any errors may affect the service provided.

Payment and Refunds

• Payments for transportation services are processed directly through our approved payment methods. By submitting a payment, you agree to our payment terms.
• Refunds, cancellations, and modifications to bookings are governed by Saguaro Medical Transport’s policies. If you are dissatisfied with a service provided, please contact us directly.
• In cases where a refund or credit is issued, it will be processed at our sole discretion in accordance with our refund policy and applicable laws.

Cancellations

• You may cancel a booking in accordance with the cancellation policy provided at the time of booking.
• Cancellation fees or penalties may apply as outlined in our cancellation policy.
• In the event of a cancellation initiated by Saguaro Medical Transport, you will be notified and provided with available options for rescheduling or refund, as applicable.

Intellectual Property

All content on the Site—including text, graphics, logos, images, and software—is the property of Saguaro Medical Transport or its licensors and is protected by intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the content without express written permission from Saguaro Medical Transport.

Disclaimers

• The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
• Saguaro Medical Transport does not warrant that the Site will be uninterrupted, error-free, or secure.
• While we strive to provide accurate and reliable information, Saguaro Medical Transport makes no representations regarding the completeness or accuracy of any information posted on the Site.
• Saguaro Medical Transport is not liable for any loss or damage arising from the use of the Site or from errors or omissions in any content provided.

Limitation of Liability

To the fullest extent permitted by law, Saguaro Medical Transport shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including, without limitation, loss of profits, revenue, or data—arising from:

• Your use of or inability to use the Site;
• Any errors or omissions in any content provided on the Site; or
• Any actions taken based on the information provided on the Site.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages; accordingly, some of these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Saguaro Medical Transport, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in connection with:

• Your use of the Site;
• Your violation of these Terms; or
• Your infringement of any rights of any third party.

Third-Party Links and Content

The Site may include links to third-party websites or resources for your convenience. Saguaro Medical Transport does not control and is not responsible for the content, privacy policies, or practices of these third parties. The inclusion of any such links does not imply endorsement by Saguaro Medical Transport.

Modifications to Terms

Saguaro Medical Transport reserves the right to modify or update these Terms at any time, at its sole discretion. Any changes will become effective immediately upon posting on the Site. Your continued use of the Site after any modifications constitutes your acceptance of the updated Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.

Any disputes arising out of or in connection with these Terms or your use of the Site shall be resolved by binding arbitration in accordance with the applicable rules, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction.

Termination

Saguaro Medical Transport reserves the right to suspend or terminate your access to the Site at any time, with or without notice, for conduct that it, in its sole discretion, believes violates these Terms or is otherwise harmful to the Site or its users.

Entire Agreement and Severability

These Terms constitute the entire agreement between you and Saguaro Medical Transport regarding your use of the Site, superseding all prior agreements and understandings.

If any provision of these Terms is deemed invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.